Plans that scale with your customer success team
Founder and Growth are self-serve with a free trial. Pro Scale and Enterprise are built with you, book a demo.
Founder
Billed monthly
For solo CSMs, fractional consultants, and small teams.
- ✓ 1 user seat
- ✓ 100 customer accounts
- ✓ CSV / manual upload
- ✓ English or Spanish workspace (single language)
- ✓ Core modules & 6-factor health scores
- ✓ Signal AI portfolio analysis & NL Q&A
Growth
Billed monthly
For growing customer success teams standardizing their motion.
- ✓ Up to 5 user seats
- ✓ 250 customer accounts
- ✓ Playbooks & task assignment
- ✓ Standardized workflows & onboarding matrix
- ✓ English or Spanish workspace (single language)
Pro Scale
Annual or multi-year · priced in a demo
For mature, multi-CSM customer success and RevOps teams.
- ✓ Up to 10 user seats
- ✓ 500 customer accounts
- ✓ Live data connections on the roadmap
- ✓ Signal AI portfolio analysis & NL Q&A
- ✓ Concurrent EN/ES switcher included
Add-ons and concierge onboarding available, ask us in a demo.
Enterprise
A tailored build-out for large or complex organizations, custom seats, accounts, integrations, security, and onboarding. Built around your team, not a template.
Compare plans in detail
| Feature | Founder | Growth | Pro Scale |
|---|---|---|---|
| Price | $69/mo | $199/mo | Annual plans |
| Free trial | Demo | ||
| User seats | 1 | Up to 5 | Up to 10 |
| Customer accounts | 100 | 250 | 500 |
| Health scores (weighted factors, your weights) | |||
| Core modules (Notes, Tasks, QBRs) | |||
| Pipeline · Renewals | |||
| AI account insights (auto on every account) | |||
| Playbooks & task assignment | |||
| Signal AI (portfolio analysis, NL Q&A) | |||
| Multi-currency with dual display | |||
| English / Spanish workspace | EN or ES | EN or ES | Concurrent EN/ES |
| Live data connections | On the roadmap | On the roadmap | On the roadmap |
| Billing | Monthly / Annual | Monthly / Annual | Annual only |
| Concierge onboarding | Add-on | Add-on | Add-on |
…and more inside, every plan includes tools we love showing you in the app.
Frequently asked questions
Can I try it first?
Yes. Founder and Growth include a free trial so you can explore the platform on your own accounts before you pay.
Can I change plans later?
Yes. Upgrade or downgrade as your team and book of business change, with seat and account add-ons available along the way.
How is billing handled?
Founder and Growth are billed monthly or annually, annual saves roughly two months. Pro Scale is annual or multi-year only; book a demo to discuss terms.
Ready to protect your revenue?
Book a demo and we'll walk through CSSignal on your accounts, in English or Spanish.
Book a Demo